Month: November 2020

WHAT EXACTLY IS THE BYDB PROGRAM?
This course is the culmination of decades of education, experience and perseverance in the science of conceptualising and starting successful, lasting businesses.

During this course, I will guide you through the exact strategies that I’ve developed, refined, and enhanced over the past 20 years. The strategies that I’ve used to successfully start and build four (4) of my own businesses, as well as dozens more for fellow entrepreneurs and business owners that I have engaged with.

Instead of going into great detail here, I have recorded a video that will give you all the information you’ll need to know about me personally, as well as this comprehensive program.

One of the biggest challenges that entrepreneurs face is the ongoing struggle to grow our businesses because we’re wearing too many hats.

We do everything in our business.

We ARE the business!!!

There are two underlying reasons for this:

1 – When we started our business, available financing options were very limited, if not completely absent. We simply couldn’t afford to hire help and had to do everything ourselves.

2 – We’re control freaks at heart and don’t trust others to operate unsupervised in our business. We believe we can do it better, and it’ll take longer to explain to somebody else than to just do it ourselves anyway. (Sound familiar?)

I want to share a few strategic start-up tips with you. But, unlike most ‘what-to-do’ lists, this is just the opposite.

This is a list of what to be cautious of and, ideally, what to avoid when you’re preparing to start your new business venture.

Anyone who has worked in a call centre will tell you that the adage “the customer is always right” is definitely not universally applicable.

But that’s no reason to start an argument with your client at the expense of customer service. They may not always be right, but they are ALWAYS important.

In fact, second to your employees, they are by far the most important part of your business,

FACT: The way you treat your customers will determine whether you succeed or fail in the long run.

Customer experience really is king.

This week I’m going to take a bit of a detour from my usual content – please bear with me, it’s important.

I’m devoting this article to highlighting the career challenges faced by the youth in Southern Africa.

As an entrepreneur myself, as well as a business mentor and coach, my focus is on helping career-oriented folks like yourself to get their businesses off the ground. As such, I generally direct my attention to individuals already established in the working environment; either as employees or employers. My target audience is between 25 and 55.